Payment Terms
Last Updated: October 14, 2026
This Payment Policy explains the payment methods available on our website, how payments are processed, and payment-related information for purchases made through Peracae.
Accepted Payment Methods
We accept the following payment methods available at checkout:
Credit and Debit Cards
Visa
Mastercard
American Express
Discover
Diners Club
Digital Wallets
Apple Pay
Shop Pay
Google Pay
PayPal
Local Payment Methods
Bancontact
MB WAY
The payment methods available during checkout may vary depending on your location, device, order details, and payment provider availability.
Full payment authorization is required before an order can be processed and prepared for shipment.
Currency, Pricing, and Taxes
Unless otherwise stated, all prices displayed on our website are shown in United States Dollars (USD).
If your payment method is issued in a currency other than USD, your financial institution may apply currency conversion rates or foreign transaction fees. Any such fees are determined by your bank or payment provider.
Payment Security and Data Protection
Protecting your payment information is important to us.
Our website uses secure checkout technology provided by Shopify and applicable payment providers to help protect payment transactions.
Payment information is processed securely through Shopify and applicable payment providers. Peracae does not directly process or store your full payment card information.
Billing Verification and Fraud Prevention
To help protect customers and reduce unauthorized transactions, billing information provided during checkout should match the information associated with the selected payment method whenever possible.
We may review, delay, or cancel an order if:
- Payment authorization cannot be completed successfully.
- Billing information appears incomplete or inaccurate.
- A transaction requires additional security verification.
- Order information cannot be reasonably verified.
If an order cannot be completed for payment or security reasons, we will notify you by email whenever possible.
Payment Authorization
When you place an order, your payment method may be authorized immediately. Depending on your bank or payment provider, a temporary authorization hold may appear before the transaction is fully processed.
If an order is canceled before shipment, any applicable authorization release or refund will be handled according to your financial institution's processing procedures.
Failed or Declined Payments
If your payment is declined, please verify that your payment information, billing details, and available funds or credit are correct.
Orders with unsuccessful payment authorization cannot be processed until valid payment authorization has been received.
Payment Disputes
If you believe you were charged incorrectly or notice an unauthorized transaction, please contact our customer support team so we can review the issue and provide assistance.
Order Confirmation
After successful payment completion, an order confirmation email will be sent to the email address provided during checkout.
Please review your order confirmation carefully and contact us as soon as possible if any information needs to be corrected before shipment.
Cancellation Requests
For order cancellation requests, please contact us as soon as possible after placing your order. Cancellation eligibility may depend on whether your order has already entered processing or shipment preparation.
Refund Processing
Refund processing and return-related payment adjustments are handled according to our Return & Refund Policy.
Store and Contact Details
Store Name
Peracae
Website
https://www.peracae.com/
Business Type
Independent online retail store
Contact Address
3105 3rd Ave N
Saint Petersburg
FL 33713
United States
Email
hello@peracae.com
Phone
+1 601-854-4065
Customer Support Hours
Monday – Friday: 9:00 AM – 6:00 PM CT
Saturday – Sunday: Closed
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