Privacy policy

Last Updated: October 14, 2026

This Privacy Policy explains how Peracae ("we," "us," or "our") collects, uses, shares, and protects personal information when you visit our Site, place orders, contact us, or otherwise interact with our services.

1. Who We Are

Peracae is an independently operated online retail store offering women's fashion, clothing, shoes, and accessories.

Store Name
Peracae

Website
https://www.peracae.com/

Email
hello@peracae.com

Phone
+1 601-854-4065

Business Address
3105 3rd Ave N
Saint Petersburg
FL 33713
United States

2. Information We Collect

We may collect information that you provide directly to us, information collected automatically when you use our Site, and information provided by service providers that support our business operations.

Information You Provide

When you place an order, contact customer support, submit a return or refund request, or otherwise interact with our services, we may collect:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Order details and purchase history
  • Payment confirmation information
  • Customer service communications
  • Return and refund information

Payment information is processed through applicable payment processors and payment providers. We do not intentionally store customers' complete credit or debit card numbers in our own systems.

Automatically Collected Information

When you visit our Site, certain information may be collected automatically, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Language preferences
  • Time zone
  • Referring website
  • Pages visited
  • Products viewed
  • Website activity
  • Cookie and similar technology data

This information helps us operate, maintain, improve, and secure our Site, understand visitor interactions, prevent fraud, and improve the shopping experience.

3. How We Use Your Information

We may use personal information for the following purposes:

  • Process and fulfill orders.
  • Verify payments and help prevent unauthorized transactions.
  • Provide customer support and respond to inquiries.
  • Send order confirmations, shipping updates, and service-related communications.
  • Process returns, refunds, and customer requests.
  • Improve our website, products, services, and customer experience.
  • Analyze website performance and marketing effectiveness.
  • Comply with legal, accounting, tax, and regulatory obligations.

4. Shopify and Service Providers

Our online store operates using Shopify, which provides e-commerce technology and services supporting website operations, checkout, payment processing, and order management.

We may share limited personal information with trusted service providers that assist us with:

  • Shopify and e-commerce service providers
  • Payment processors and payment providers
  • Shipping and delivery providers
  • Customer support platforms
  • Fraud prevention and security providers
  • Website hosting and technical service providers
  • Analytics and advertising providers.

These providers receive information necessary to perform their services and are expected to handle personal information appropriately.

5. Analytics and Advertising

Where analytics or advertising technologies are enabled on our Site, we may use these tools to understand website performance, improve services, measure marketing effectiveness, and support advertising activities.

These technologies may collect information including:

  • Device information
  • Browser information
  • Website activity
  • Referring source
  • Advertising interactions
  • Conversion information
  • Cookie identifiers

Depending on the technologies used and applicable law, certain disclosures to analytics or advertising providers may be considered sharing or targeted advertising activities.

6. Cookies and Similar Technologies

We may use cookies, pixels, web beacons, tags, and similar technologies to operate, secure, analyze, and improve our Site.

These technologies may support:

  • Website functionality
  • Shopping cart and checkout processes
  • Security and fraud prevention
  • Website analytics
  • Performance measurement
  • User preferences
  • Advertising and remarketing

You may manage cookie preferences through your browser settings or available privacy controls. Disabling certain cookies may affect some website functions.

7. How We Share Information

We may share personal information with:

  • Shopify and e-commerce providers
  • Payment providers
  • Shipping partners
  • Fraud prevention providers
  • Analytics providers
  • Marketing and advertising providers
  • Professional advisors
  • Government authorities or regulators when required by applicable law

We do not sell personal information in exchange for monetary payment.

However, certain disclosures to advertising or analytics partners may be considered a sale, sharing, or targeted advertising activity under applicable privacy laws.

We may also disclose information when necessary to protect our rights, customers, services, property, or business operations, or as part of a business transaction 

8. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have rights regarding your personal information.

  • Accessing personal information we maintain about you.
  • Requesting correction of inaccurate information.
  • Requesting deletion of personal information.
  • Requesting information about collection and use practices.
  • Opting out of certain data sharing or targeted advertising activities.
  • Exercising other rights provided under applicable privacy laws.

California residents may have additional privacy rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), including rights to know what personal information is collected, used, disclosed, or shared, as well as rights to access, correct, delete, and opt out of certain sharing or targeted advertising activities, subject to applicable requirements and exceptions.

To submit a privacy request, please contact us at hello@peracae.com.

9. Privacy Requests

When submitting a privacy request, please provide sufficient information for us to understand and process your request.

We may verify your identity before processing certain requests as permitted by applicable law.

We will review and respond to applicable requests within the timeframe required by applicable privacy laws.

10. Your Privacy Choices

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in our communications.

we may process recognized privacy preference signals such as Global Privacy Control (GPC) signals in accordance with applicable legal requirements and our actual technical capabilities.

11. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill transactions, provide services, process returns and refunds, comply with legal obligations, resolve disputes, prevent fraud, and maintain business records.

12. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

Although we take reasonable measures to protect information, no electronic transmission or storage method can be guaranteed to be completely secure.

13. International Visitors and Data Transfers

Peracae serves customers in the United States and other supported destinations.

If you access our Site from outside the United States, your information may be transferred to and processed in the United States or other locations where we or our service providers operate, including providers that support website operations, payment processing, order fulfillment, analytics, and customer support.

14. Children's Privacy

Our Site is not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13 in a manner prohibited by applicable law.

If you believe a child has provided personal information to us, please contact hello@peracae.com.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, services, technologies, or legal requirements.

Updated versions will be posted on this page with a revised Last Updated date.

16. Contact Information

If you have questions regarding this Privacy Policy or your personal information, please contact us:

Store Name
Peracae

Website
https://www.peracae.com/

Email
hello@peracae.com

Phone
+1 601-854-4065

Business Address
3105 3rd Ave N
Saint Petersburg
FL 33713
United States

Customer Support Hours
Monday – Friday: 9:00 AM – 6:00 PM CT
Saturday – Sunday: Closed